1. Information We Collect

We collect only the information necessary for the delivery of professional services, including:

• Personal Identifiers: Full name, address, phone number, email, ID proof (Aadhaar, PAN, etc.)
• Case-Specific Information: Legal documents, evidence files, photographs, CCTV footage, recordings, etc.
• Digital Forensic Data: Device logs, call data records, metadata, social media content (with legal consent)
• Communication Records: Emails, call logs, messages exchanged with our firm
• Website Analytics: Browser type, pages visited, and anonymized usage data (non-identifiable)

2. Purpose of Data Collection

The information we collect is strictly used to:

• Deliver investigative, forensic, and legal consultancy services
• Maintain effective client communication
• Ensure compliance with legal and regulatory requirements
• Prevent fraudulent or criminal activity
• Improve user experience on our digital platforms

We do not collect data without purpose. Your data is only used to serve you better.

3. How We Protect Your Data

To maintain the highest levels of confidentiality and security, we implement:

• Encryption: Military-grade (AES-256) data encryption for digital files
• Access Controls: Limited access to case data based on roles and authority
• NDA Framework: All staff, consultants, and partners are under strict non-disclosure agreements
• Secure Physical Storage: Hard copy records stored in locked and monitored facilities
• Regular Audits: Periodic data protection reviews and compliance audits

Your personal and case data is never exposed to unauthorized access or third parties.

4. Confidentiality Commitment

• We maintain strict confidentiality agreements with all staff.
• No data is disclosed or shared with any third party without written client consent.
• In case of legal obligations, disclosure is made only under proper authority, and clients are informed where legally permissible.

5. Your Legal Rights as a Client

You have full control over your personal data and case information. You may:

• Request access to the data we hold about you
• Request corrections or updates
• Withdraw consent at any time (where applicable)
• Request deletion of your data (unless prohibited by legal retention requirements)

6. Legal Compliance Sections

6.1. Legal Basis for Data Processing

We process your data based on the following legal grounds:

• Consent: Provided by you willingly while engaging our services
• Contractual Necessity: To fulfill the services agreed upon
• Legal Obligation: As required under Indian laws and regulations
• Legitimate Interest: To prevent fraud, secure systems, and support investigations

6.2. Data Retention Policy

We retain your data for as long as necessary to:

• Complete your requested services
• Comply with statutory obligations under:
  • The Information Technology Act, 2000
  • The Digital Personal Data Protection Act, 2023
  • BNSS, BSA, and other applicable Indian legislation
• Assist in any ongoing or future legal proceedings

Retention Duration:

• Forensic Reports: 5 years (standard)
• Investigation Files: 7 years (unless legally contested)
• Client Communications: 2 years (or longer if legally required)

6.3. Disclosure to Law Enforcement and Authorities

We may disclose information:

• When required by law, court order, or government directive
• Under warrant, subpoena, or official legal request
• With client consent, in mutual agreement with legal counsel

Note: We will notify clients before any such disclosure unless restricted by law.

6.4. Governing Law and Jurisdiction

This Privacy Policy and its enforcement shall be governed under the laws of India.
Any disputes related to privacy, data, or client confidentiality shall fall under the exclusive jurisdiction of the courts in Kamrup (Metro), Assam.

6.5. Policy Updates

We reserve the right to modify or update this policy as required by law or internal changes.
Updates will be posted on our official website. Clients may also receive email notifications for significant revisions.

Final Words

At RKBS Justice Pvt. Ltd., confidentiality is not an option — it is our obligation. Your data is treated with dignity, legality, and respect. Choosing us means choosing security, integrity, and unwavering trust.